Frequently Asked Questions




WHERE CAN I PARK?


There is parking on the street just outside Cinq & Sept’s front entrance. And there is also a large free car park just 1 minute walk from the house. Your car will be safe left in either location.

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CAN I SWIM AND SUNBATHE NAKED?


Yes. We are in a village, and our garden and pool are overlooked by only two neighbours, a gay man from Paris and a retired artist from San Francisco. As a result, we always feel very comfortable being naked by the pool ourselves. Of course, you don't have to be naked, and some guests choose not to be. It's entirely up to you.

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HOW OFTEN ARE SUITES CLEANED AND LINEN CHANGED?


We are not a hotel as such - so we do not clean your suite and change the linen every day. We offer a free suite clean and new linen every 3-4 days. We have a daily turndown service where we replace any dirty towels for free.

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DO YOU PROVIDE INTERNET ACCESS?


Yes. Free broadband WIFI internet access is provided in all our suites, and is also available in the garden and by the pool.

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DO YOU SERVE BREAKFAST?


Yes we do, and it is included in the price of your suite. It includes fresh croissants, pain au chocolat, almond croissant and bread, yogurts, fresh juice, fresh fruit, butter and jam. You can also add, for a small fee, extras such as sliced meats, cheese and boiled eggs.

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WHAT FACILITIES ARE IN MY SUITE?


Oven, grill, and hob (some suites also have microwave)
Fridge-Freezer (of varying sizes)
Pans, ovenware, cooking utensils
Crockery, glasses and cutlery
Place and drinks mats, serving crockery and spoons
Toaster, kettle, Nespresso machine and 10 free capsules
Hair dryer
Satellite TV with all Freesat channels (mostly English)
WIFI broadband internet access
Aircon and heating
All bed linen and towels
Beach / pool towels
'Guest Manual' listing all the best places to visit and eat in
In-room safe
Shared access to: Iron and ironing board

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WHAT FACILITIES ARE ON SITE?


Garden lounge area with sofas
Outdoor dining table and chairs
Sun bathing area with sun loungers (and cushions) and umbrellas
Summer kitchen with fridge and ice maker stocked with snacks and drinks
Summer kitchen crockery, cutlery & glasses
Summer kitchen Nespresso coffee machine
Pool WC
Mountain bikes
BBQ and utensils
Books & games
Beach umbrellas
Cold box to keep drinks cold on the beach
Picnic hampers and rugs
Pool bar - open selected afternoons
Indoor guest lounge

Simple indoor gym and yoga studio

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ARE THERE ANY NUDE / GAY BEACHES NEARBY?


Plenty. Cap d’Agde is 25 minutes from us, and is Europe’s largest naturist centre. It has a large naturist beach that has a gay section. Les Aresquiers is 40 minutes away - and is very popular with the Montpellier gay crowd. Serignan, to the south, is another nice beach popular with gays. And Espiguette, past Montpellier, is a superb beach with a big gay section. All gay beaches are also nude.

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SHOULD I HIRE A CAR?


Yes. Most of the great things to see and do near us require a car to get to. It will also make getting to and from airports / train stations much easier and cheaper.

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ARE THERE ANY SHOPS IN THE VILLAGE?


Yes. Roujan is the biggest village in the area, and has a big 'Super U' supermarket, a small corner shop, a pharmacy, an ATM machine, a café, 3 restaurants, 2 bakeries, a butcher, 2 pizza outlets, a florist, 2 newsagents and a doctor and dentist.

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DO YOU ALLOW DOGS OR OTHER PETS AT CINQ & SEPT?


Yes, dogs are welcome. But please let us know at the time of booking. Our Garden Suites are best-suited to dogs. You will be responsible for clearing up any mess your dog makes in our garden. There is a €10 per dog per night charge.

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IS THERE A PHARMACY NEARBY?


Yes. There is a large pharmacy in our village - about 10 minutes’ walk from Cinq & Sept.

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IS THERE A BANK NEARBY?


The nearest banks are in Pézenas, 12 minutes drive away. There is an ATM machine at the post office in the Super U complex, so you can withdraw cash at any time.

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DO YOU HAVE BIKES?


Yes. We have 2 mountain bikes that we can lend to you for free.

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DO YOU SERVE FOOD?


Yes. We host a weekly 3-course dinners for guests by the pool (if there are enough people). We also organise a Gourmet Pizza Night and a BBQ night.

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DO YOU SERVE DRINKS?


We serve drinks from our pool bar on most afternoons. There are also plenty of wines and soft drinks available in the summer kitchen - based on an 'honesty bar' system. We also host a pool party every Saturday.

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WHEN IS CHECK-IN AND CHECK-OUT?


We ask that you check in any time after 4pm, and check out any time before 11am. However, these times are negotiable, depending on other bookings. Please just ask if you’d like to check in before 4pm or check out after 11am. You can also leave bags with us should you need to.

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CAN I EXTEND MY STAY?


Possibly - depending on other bookings. There may well be no one booked in your suite after you, or possibly another suite may be free.

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DO YOU HAVE PILLOWS FOR PEOPLE WITH ALLERGIES?


Yes. Our pillows are duck-feather, but we can provide you with anti-allergy pillows should you need them.

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ARE SUITES AIR-CONDITIONED / HEATED?


All of our suites have reversible air-con, so are air-conditioned in summer and heated in winter.

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DO THE SUITES HAVE SAFES?


Yes. All suites now have built-in safes.

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HOW DO A CANCEL A BOOKING?


If you have to cancel all or part of your trip, we will try to re-sell the nights cancelled. You will receive a full refund for any nights that we are able to re-sell. (Clearly, the sooner you announce your cancellation, the greater the chance will will be able to re-sell some or all of the nights cancelled.)


For those nights we are NOT able to re-sell - one of two things will happen:

  1. If your holiday had to be cancelled due to Government Covid related action that closes a border or requires you to quarantine for 1 week or more - all deposit money taken by us will be able to be put towards a future stay at Cinq & Sept at any time.
  2. If your holiday was cancelled due to non-Covid-related reasons, you will lose all the money paid for nights that we have not been able to re-sell.

It is strongly advised that you take out adequate holiday insurance in case you have to cancel for any reason.


IS THE POOL HEATED? AND WHEN?


The pool is heated from May 1st to Oct 31. It is kept at 28 degrees celsius.

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CAN I GET A MASSAGE?


Yes, we can book a massage for you. Either in your suite, in the garden, or we can book you one at a nearby spa too. We can even book you in for an 'accupuncture for anxiety and stress' treatment with Alex Charles.

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CAN YOU HELP US LOOK FOR PROPERTY IN THE AREA?


Yes. We know a lot about the property market, and can direct you to the best estate agents.

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