Frequently Asked Questions
Where can I park?
There is often parking on the street just outside Cinq & Sept’s front entrance. And there is also a large free car park just 1 minute walk from our garden gate. Your car should be safe left in either location.
Can I swim and sunbathe naked?
Yes. We are in a village, and so our garden and pool are slightly overlooked by neighbours. However, we feel comfortable being naked in the garden ourselves. But it is, ultimately, up to you.
How often are suites cleaned and linen changed?
We are not a hotel as such - so we do not clean your suite and change the linen every day. We offer a free suite clean and new linen every week - for those visitors staying with us for more than 7 nights. You can, however, request an extra clean and new linen - this costs €30 for new linen and towels, and €50 for a full suite clean.
Do you provide internet access?
Yes. Free broadband WIFI internet access is provided in all our suites, and is also available in the garden and by the pool.
Do you serve breakfast?
No. There are two superb bakeries in the village, only a minute walk away, and of course, you have a kitchen to prepare anything you would like.
What facilities are in my suite?
- Oven, grill, microwave and hob
- Fridge-Freezer (of varying sizes - see each suite description for details)
- Pans, ovenware, cooking utensils, knives etc
- Crockery, glasses and cutlery etc
- Place and drinks mats, serving crockery and spoons
- Toaster, kettle, Nespresso machine and 10 capsules
- Hair dryer
- Satellite TV with all Freesat channels (mostly English)
- DVD player built in to TV
- iPod radio docking station
- WIFI broadband internet access
- Aircon and heating
- All bed linen and towels (Pima Cotton)
- Beach / pool towels
- 'Guest Manual' listing all the best places to visit and eat in
Shared access to:
- Iron and ironing board
- DVD library
What facilities are on site?
- Garden lounge area with sofas
- Dining terrace with a large dining table and chairs
- Sun bathing area with sun loungers and umbrellas
- Summer kitchen with American fridge and ice maker, crockery & cutlery, drinks & snacks (not free), microwave oven
- Pool shower room and WC
- Mountain bikes
- TomTom Satellite Navigation - with all our 'hotspots' pre-recorded
- BBQ and utensils
- Books & games
Are there any nude / gay beaches nearby?
Plenty. Cap d’Agde is 25 minutes from us, and is Europe’s largest naturist centre. It has a large naturist beach that has a gay section. Most of the other beaches along the coast also have naturist and gay sections.
Should I hire a car?
Yes. Most of the great things to see and do near us require a car to get to. It will also make getting to and from airports / train stations much easier and cheaper.
Are there any shops in the village?
Yes. Roujan is the biggest village in the area, and has 2 small supermarkets, a pharmacy, a bank and ATM machine, a café, 2 restaurants, 2 bakeries, 2 butchers, a pizza outlet, a kebab shop, a florist, and 2 newsagents.
Do you allow dogs or other pets at Cinq & Sept?
We're afraid we don't allow dogs or other pets in the guest house.
Is there a pharmacy nearby?
Yes. There is a large pharmacy in our village - about 5 minutes’ walk from Cinq & Sept.
Is there a bank nearby?
Yes. There is a small bank and it has an ATM machine, so you can withdraw cash at any time. The bank is 30 seconds’ walk from us.
Do you have bikes or tennis racquets?
Yes. We have 2 mountain bikes and quite a few tennis racquets that we can lend to you for free.
Do you serve food?
Not really. We will be having the odd barbecue now and then, to which all our guests will be invited for a small fee. Cinq & Sept is a self-catering guest house, so you can cook your own meals in your suite, or prepare simple snacks in our summer kitchen.
Do you serve drinks?
No. However, bottles of wine and soft drinks and glasses are available in our summer kitchen, so you can enjoy a drink in the garden or by the pool whenever you like.
When is check-in and check-out?
We ask that you check in any time after 4pm, and check out any time before 11am. However, these times are negotiable, depending on other bookings. Please just ask if you’d like to check in before 4pm or check out after 11am. You can also leave bags with us should you need to.
Can I extend my stay?
Possibly - depending on other bookings. There may well be no one booked in your suite after you, or possibly another suite may be free.
Do you have pillows for people with allergies?
Yes. Our pillows are duck-feather, but we can provide you with anti-allergy pillows should you need them.
Can we have a barbecue?
You can borrow the BBQ that is in the garden. You will have to buy your own charcoal and food. You can use the crockery, glasses and BBQ implements that are in the summer kitchen.
Are suites air-conditioned / heated?
All of our suites, except the Pézenas Suite, have reversible air-con, so are air-conditioned in summer and heated in winter. The Pézenas Suite is the most naturally cool of all our suites, and so no air-conditioning is required. However, the Pézenas Suite does have wall heaters to keep it warm in winter.
Are there clothes washing facilities?
No. However, we can point you in the direction of laundry facilities in Pézenas town, 8 minutes’ drive away.
Do you have a safe?
Yes. You can leave valuables in our safe for safe-keeping.
How do a cancel a booking?
If, after we have received your completed Booking Form, you wish to alter your booking, please let us know immediately. We will endeavour to accommodate you, but this may not be possible.
If you do not turn up and fail to notify us we will assume you do not require the room. We retain the right to re-let the room at which point it will not be available to you. We will retain your non-refundable booking deposit, whatever the circumstances.
In the event of cancellation your 25% booking deposit will not be refunded, however no other charges will be made. Please inform us as soon as possible by telephone if you need to cancel your booking.
Is the pool heated? And when?
The pool is heated in May and October. It is kept at 28 degrees celcius.
Can you help us look for property in the area?
Yes. We know a lot about the property market, and can direct you to the best estate agents. One of the best here is Freddy Rueda - whose website is: www.realestatelanguedoc.com